(NewsNation) — Overwhelmingly, American adults don’t trust businesses to use artificial intelligence(AI) responsibly and fear its impacts on the job market.
That’s according to a new Gallup/Bentley University poll, which found that most U.S. adults (56%) believe AI has a neutral effect on the world. The outliers, however, were more than twice as likely to say AI does more harm than good, 31%, while only 13% say its pros outweigh its cons.
One thing respondents didn’t stay neutral on was AI in the job market and business world.
Roughly 75% of Americans believe AI will reduce the total number of jobs in the next decade, consistent with 2023’s survey results. Also consistent is adults’ distrust of businesses to use AI responsibly.
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77% of adults do not trust businesses much or at all, while only 2% said they trust businesses “a lot.”
Some areas that garnered the most concern include recommending which employees should be hired (85%), driving a car (83%) and recommending medical (80%) or financial (71%) advice.
However, respondents did say that transparency about how AI is being used in business practices could “alleviate” their concerns about the tech. A majority, 57%, chose it over other solutions like clarity surrounding sources of data, security and privacy.
These results are based on a web survey of 5,835 U.S. adults conducted from April 29 to May 6, 2024.
